Find out why the same work problem keeps coming back, and what to change first.
Perhaps you spend your evenings catching up on paperwork. Jobs get held up while someone chases an update, or everything waits for the one person who knows what to do.
If you run a business, work for yourself or help keep a team’s work moving, describe one problem you keep having to sort out. We’ll help you identify where the work breaks down and suggest a practical first change.
This first step is free. You’ll usually get a first read on this page straight away, then a simple map of the problem by email. We may ask a question or two first. Sometimes a clearer way of doing the work is enough; you may not need new software.
If you already use ChatGPT or Claude to discuss your work, copy this request into it. Check the answer before pasting it into the form.
Help me describe one problem that keeps coming up in my work. Use what I’ve already told you, and ask me about anything that’s missing. Don’t guess. Explain what happens, how often it happens, who does what, what we’ve tried and what it costs us. Keep it short and use everyday language. Leave out names and private details, including contact information, passwords, links and account numbers. Refer to people by their roles. Give me plain text I can copy into a form.
You don’t need to log in or connect anything, and we have no access to your computer, accounts or work systems. We receive only what you enter in this form.
Leave out names and confidential information. Automatic checks also help remove contact details, links, access keys and identifying numbers from your problem description before it is sent and when it arrives.